Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-rio-bravo-texas.primarycareaid.com (hereinafter referred to as “Companion care Rio Bravo Texas,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and clients. Our goal is to ensure transparency and give you control over your data in accordance with applicable laws worldwide, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Protection Act (CPA), Utah’s Consumer Sales Practice Act (UCPA), Connecticut’s Consumer Transaction Data Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant regulations.

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://companion-care-rio-bravo-texas.primarycareaid.com.
  2. Any mobile applications or software we offer.
  3. Online services and products accessed through our platform.
  4. Interactions between our users, customers, and authorized representatives.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the ways in which we process your data:

  1. Account Management: When you create an account with us, we collect and store your account information, including usernames and passwords.
  2. Transactions and Services: We process payment and financial data when you make purchases or use our services, ensuring secure transactions.
  3. Communication: By subscribing to our newsletters or contacting our support team, you agree to receive communications from us, which may include emails, calls, or text messages (SMS).
  4. Feedback and Reviews: We value your input and encourage feedback, which helps us improve. This includes collecting and analyzing reviews and comments.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This comprises usernames, passwords, email addresses, and any other details required for account creation and management.
  2. Payment Details: We securely process payment information to facilitate transactions, including credit/debit card numbers, expiration dates, and CVV codes.
  3. Financial Data: For billing purposes, we may collect banking information, invoice addresses, and tax-related details.
  4. Purchase History: Records of your purchases, including products or services acquired through our platform.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data to deliver personalized content and improve our services.
  6. Location Data: With your consent, we may access location information to provide location-based services or tailor recommendations.
  7. Feedback and Communication: The content of emails, messages, reviews, surveys, and any other communications you send to us.
  8. Social Media Information: If you choose to connect our platform with your social media accounts, we may collect data from these platforms (e.g., name, profile picture).
  9. Product Interactions: Details about the products you view, search for, or purchase on our site. This includes product preferences and browsing history.

We obtain this data through direct user input, automated technologies like cookies and web beacons, and partnerships with third-party service providers.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and analyze website performance:

  1. Strictly Necessary Cookies: These are essential for navigating our website and using its features. They ensure basic functionalities like login sessions and language preferences.
  2. Performance and Analytics Cookies: We use these cookies to collect aggregated data about visitor behavior, allowing us to improve our site’s performance and user experience.
  3. Targeting/Advertising Cookies: With your consent (where required), we may place cookies that enable targeted advertising, tailoring content to your interests.

You can manage your cookie preferences through your browser settings or by contacting our privacy team.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. Our services are intended for a general audience, and we encourage parents and legal guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you, along with its current use and recipients.
  2. Rectification: If your information is inaccurate or incomplete, you can ask for corrections or amendments.
  3. Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your data from our systems.
  4. Restriction: You have the right to limit the processing of your data in specific cases.
  5. Data Portability: Upon request, we can provide a portable copy of your data in a commonly used format.
  6. Objection: You can object to the processing of your data for specific purposes, such as direct marketing.
  7. Non-Discrimination: You have protection against discrimination for exercising your data rights.
  8. Appeals and Complaints: If you believe your privacy rights have been infringed upon, you can file an appeal or complaint with us or relevant supervisory authorities.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer via email at [email protected] or by post to:

Companion care Rio Bravo Texas
Data Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified through our website, and revised policy versions will be posted here. We encourage you to review this page periodically for the latest information.

Contact Information

For further inquiries, feedback, or to exercise your data rights, please reach out to:

Email: [email protected]
Address: Companion care Rio Bravo Texas, [Postal Address]

We are committed to addressing your concerns and ensuring a transparent and secure data handling process.